Refund Policy

Customer satisfaction is important to us. If you are not happy with your purchase, you may request a refund within 14 days of delivery.

Eligibility:

• Items must be unused and in original packaging

• Proof of purchase is required

Non-Refundable Items:

• Final sale items

• Personalized products

Process:
Contact us at helpnexanest@gmail.com with your order details to start a return. Return shipping is the customer’s responsibility unless the product is faulty.

Refunds:
Refunds will be processed to the original payment method within 5–10 business days after we receive the returned item.